Below you'll find other documents and links that may help you with supporting your members with PBS Passport.

PBS DIGITAL SUPPORT PORTAL

Our support site digitalsupport.pbs.org is available to all station staff. You can find FAQs and other info for your station on this site.

You can also submit a ticket to our support team, in cases of member escalations.

HELP.PBS.ORG

Our support site help.pbs.org is available to all PBS users, with plenty of FAQ articles and information for your members. You can also search the site for answers to common questions as they arise.

PBS PASSPORT ONE SHEET

This  can be used to troubleshoot questions and issues you have from your members. It focuses on the most common Passport questions and issues.

THE HUB: VIEW PBS PASSPORT LIBRARY

The Hub is a PBS member workspace where you can find resources for your station, including programs currently available and coming to Passport.

Access to the Hub is separate from your other PBS accounts. Register here.